Politique d’expédition
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times:
- United States: 7–15 business days
- Canada: 8–18 business days
- United Kingdom: 7–15 business days
- Australia: 8–18 business days
- Europe: 7–20 business days
- Other Countries: 10–25 business days
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or peak seasons.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 2–5 business days to update.
Shipping Fees
Shipping costs are calculated at checkout. Free shipping promotions may be offered on selected products or orders.
Customs, Duties & Taxes
Customers are responsible for any customs duties, taxes, or import fees imposed by their country. We are not responsible for delays caused by customs procedures.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact our support team. We will work with the shipping carrier to investigate the issue and provide assistance.
Incorrect Address
Please ensure your shipping address is correct before placing an order. We are not responsible for packages delivered to incorrectly provided addresses.
Contact Us
If you have any questions regarding shipping, please contact our customer support team through our Contact Us page.